Shipping Policy
Last updated: April 2026
Solira shipping policy including processing times, carriers, and delivery information.
Processing Time
Orders placed before 3:00 PM EST, Monday through Friday, ship the same business day. Orders placed after 3:00 PM EST or on weekends/holidays will ship the next business day.
Shipping Rates
- Free shipping on all orders over $250
- Flat-rate shipping on orders under $250
Delivery Area
Solira currently ships to US domestic addresses only, and we do not offer international shipping through our online checkout. PO Boxes are accepted.
Ordering from outside the United States? Please contact us directly at
support@soliralab.com and we'll be glad to help arrange your order.
¿Deseas comprar desde fuera de los Estados Unidos? Escríbenos directamente a
support@soliralab.com y con gusto te ayudamos con tu pedido.
Tracking
Tracking information is provided for all orders via email once your shipment has been dispatched. You can also view tracking details in your account dashboard.
Packaging
All orders are shipped in discreet, unbranded packaging. Temperature-sensitive products are shipped with insulated packaging materials to maintain product integrity during transit.
Delivery Issues
If your package appears damaged upon delivery, please photograph the damage before opening and contact us within 48 hours. For lost packages, please allow the full estimated delivery window to pass before contacting us, as carriers occasionally experience delays.
